Apple Authorised Service

Widebay Technology have the prestige of being an ‘AASP‘ and have trained Apple Certified Macintosh Technicians working on your systems, so when you bring in a system to us, you can rest easy knowing its in good hands.

Should you have an Apple Mac or Apple iPod in need of repair, please follow these steps to help speed up the process so you can have your system repaired and back to you as soon as possible.

Things to try before calling Apple.

Well, depending on the Apple product you have click on the icons below to take you to the appropriate support section of our website.

Apple’s Support Phone Number: 133 622

Give Apple a call, its OK, they wont bite.

Apple can help assess if the issue you are having can be fixed over the phone, or if it requires further inspection.

Just remember, Apple products have a 1 year warranty as standard, and 90 days of phone support (from data of purchase)

Extended warrantys (Applecare) can be purchased to allow a total of 3 years warranty and phone support for Mac systems and a total of 2 years of hardware and phone support for iPods.

You can check to see if your Apple product is currently covered by a warranty or Applecare program, Click the service icon:

For more further help for iPods or Apple Mac systems, try Apples own Discussion forums!

If Apple deem your Apple product is in need of service from an AASP, feel free to give us a call [(07) 4124 7622], just remember to write down the ‘CASE NUMBER’ apple give you.